FAQ

Q: Do I need to be logged in to place an order online?

A: Yes. Please create an account here and we will contact you within 72 hours to complete the registration process.


Q:
 Can I place an order over the phone?

A: Absolutely! Give us a call at 1-800-456-0145. 


Q:
Do you ship internationally?

A: We are open to customers in USA and Canada only.

 

Q: How quickly will my order ship after I place it?

A: We normally ship out all orders within 3 business days.  You will receive a confirmation and tracking number once the order is processed and shipped.

 

Q: I have just placed an order and want to change or cancel it. How do I do this?

A: Please contact us within 24 hours of placing your order at sales@partyanimalinc.com or 1-800-456-0145 so that we may cancel it if it has not left our facility yet.